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FREQUENTLY ASKED QUESTIONS

Discover answers here or email us at hello@mazemoments.com

Ingredients & Formulation

What goes into our formulas (and what doesn’t)

Yes. Every product we make is 100% vegan and cruelty free – always. No shortcuts, no exceptions.

No. We don’t use parabens in any of our formulas. Instead, we choose alternative preservatives that keep your products safe, stable, and ready for everyday use.

No. Our formulas are completely sulphate free – we’ve chosen alternative cleansers that give you the same satisfying foam and clean feel, without the harshness.

No – none of our products currently include silicones. If we ever do use them, you’ll know about it. We’ll always be upfront about when a silicone adds real benefit to performance.

Yes. We use carefully chosen, low-allergen fragrances that make your routine feel like a ritual – a little lift for your senses, without overwhelming your hair or scalp.

Safety & Suitability

Who Maze is made for

Yes, we are certified pregnancy and breastfeeding safe. Every formula is made with life-stage biology in mind, including pregnancy and postpartum. If you’re ever unsure, or have specific health concerns, we always recommend checking in with your healthcare professional for peace of mind.

Yes. Maze focuses on scalp balance and root health, which benefits every hair type.

If your hair is thicker or curlier, use a little more conditioner; if it’s finer or straighter, start with less – around a walnut-sized amount is a good guide.

Yes. While we haven’t specifically tested our products on colour-treated hair, every formula is colour-safe by design. They’re sulphate free and gentle enough to help protect your colour while still giving a thorough cleanse and nourishment.

Yes. Maze is designed to slot seamlessly into your routine. Think of it as the foundation for healthy hair and scalp – you can still layer on your favourite styling or finishing products as you normally would.

Sustainability & Production

Where and how we make Maze

Every Maze formula is created and made in the UK. It means we can keep a close eye on quality, right from the first idea to the finished bottle.

Yes. Our bottles use at least 30% PCR (post-consumer recycled) plastic.

When the bottle is finished, give them a quick rinse and pop them in your kerbside recycling with other plastics. The caps aren’t recyclable just yet but we’re working on it.

Keep them somewhere cool and out of direct sunlight. Your bathroom shelf is perfect – just not the sunny windowsill.

Results & Benefits

Your results with Maze

Consistency is everything. If you follow the directions and use your product every day, morning or night, you can expect to see results within 8–12 weeks. Because hair grows in cycles, it won’t change overnight, but with daily use you’ll start to notice less shedding and healthier, stronger hair coming through.

It’s haircare designed around you – and the hormonal shifts that shape your biology. From postpartum shedding to perimenopause dryness, Maze works with your body’s changes to bring balance back to your scalp and hair at every stage.

Every Maze product is created with the scalp microbiome in mind. Our complex of niacinamide and natural extracts is rich in antioxidant activity, helping to keep the scalp environment feeling balanced and supported – the kind of foundation your hair needs to be its best.

Alongside this, our conditioner is formulated with an active ingredient, Scalposine™, proven to improve the equilibrium of the scalp, creating the perfect environment for regrowth.

Check out the directions for our Prenatal & Postpartum Conditioner and see how it doubles as a deeply restorative mask – giving Scalposine™ even more time to work its magic for a calmer, balanced scalp.